Aussie Soapers

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A meeting place for soap making addicts in Australia and New Zealand.


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Ally
Glasshouse
6 posters

    Cosmetic Insurance

    Glasshouse
    Glasshouse


    Posts : 29
    Join date : 2010-09-10
    Location : Elimbah (Caboolture) Qld

    Cosmetic Insurance Empty Cosmetic Insurance

    Post by Glasshouse Fri Oct 08, 2010 10:15 am

    Hi everyone

    Does anyone know of or use a good cosmetic product and public liability insurance company? The one I use is making me jump through hoops to get insurance. Every year they are making things more difficult and then charging more too.

    Thanks
    Christine
    Ally
    Ally
    Admin


    Posts : 172
    Join date : 2010-09-08
    Location : North East Melbourne

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Ally Fri Oct 08, 2010 11:01 am

    i wish... insurance is such a nightmare - i don't sell soap so no insurance for that but so many companies don't cover businesses who manufacture baby items, so insurance for a nappy maker is impossible.
    soapgirl
    soapgirl


    Posts : 25
    Join date : 2010-09-10
    Age : 43
    Location : Brisbane, QLD - Fresh Cut Soap Co.

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by soapgirl Sat Oct 09, 2010 2:20 pm

    I go through EBM Insurance Brokers, my insurance premium comes from CGU but unfortunately you do have to answer a million questions. In fact I have just finished renegotiating next years renewal and it took all of last week with emails back and forth (everyday) asking very VERY specific questions.

    It's something I don't think you can get sorted fast and easy unfortunately scratch
    Glasshouse
    Glasshouse


    Posts : 29
    Join date : 2010-09-10
    Location : Elimbah (Caboolture) Qld

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Glasshouse Sun Oct 10, 2010 6:41 am

    EBM/CGU are who I go through as well. I wonder if they are the only ones with that type of insurance?? I have been having issues with them too. How do you go with using fragrance oils and artificial colours in your soap? They will only cover my completely natural products which is part of the reason I only make completely natural soap. I even have to specify what % of sales is un natural products, sterilisation techniques, how I comply with all of the relevent bodies... And then I have to pay EBM a broker's a fee as well as having to pay the insurance premium. GRRRRRRR!!
    soapgirl
    soapgirl


    Posts : 25
    Join date : 2010-09-10
    Age : 43
    Location : Brisbane, QLD - Fresh Cut Soap Co.

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by soapgirl Sun Oct 10, 2010 8:08 am

    I am exactly the same. I think my premium is probably higher because of it and I had to let them know exactly where I buy from, what country, what % etc.

    This is a response I got a couple days ago just taking part of the quote

    " done through CGU insurance as they have a specialist scheme for cosmetic manufacturers "


    Missnatty
    Missnatty


    Posts : 114
    Join date : 2010-09-12
    Location : Queensland

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Missnatty Sun Oct 10, 2010 9:51 am

    .


    Last edited by Missnatty on Tue May 29, 2012 4:47 am; edited 1 time in total
    Glasshouse
    Glasshouse


    Posts : 29
    Join date : 2010-09-10
    Location : Elimbah (Caboolture) Qld

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Glasshouse Mon Oct 11, 2010 1:56 am

    I was initially told years ago when I first took out my insurance that they would not cover any un natural product which included soap which had artificial additives like colours or fragrances. They said they would insure only the completely natural products I sold (so nothing that included micas, oxides, ultramarines, liquid colours, fragrance oil, flavour oil etc). So I couldn't even have lip balm covered if it had flavour oil in it as that is also artificial even though it was only about 3% un natural.
    So I have just emailed them and asked the direct question again about insuring 95% natural soap with about 5% un natural fragrance and colour. I will be interested with what they tell me this time.
    I will let you know.
    Missnatty
    Missnatty


    Posts : 114
    Join date : 2010-09-12
    Location : Queensland

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Missnatty Mon Oct 11, 2010 2:22 am

    .


    Last edited by Missnatty on Tue May 01, 2012 4:29 am; edited 1 time in total
    Bubbles Galore
    Bubbles Galore


    Posts : 52
    Join date : 2010-10-08
    Location : Melbourne

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Bubbles Galore Mon Oct 11, 2010 8:32 am

    Do the insurance companies tell you what records they need you to keep in case of (the remote chance) of a claim? Does "natural" include EO's as some people can have more problems with those, than with FO's? Sodium Hydroxide is natural? Shocked
    Glasshouse
    Glasshouse


    Posts : 29
    Join date : 2010-09-10
    Location : Elimbah (Caboolture) Qld

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Glasshouse Mon Oct 11, 2010 8:41 am

    I haven't read what records need to be kept but maybe it is in the small print lol! Natural does include essential oils.
    Sodium hydroxide isn't a naturally occuring products but it is not in the end product so that is why it probably doesn't count.
    I have a natural lip balm range and you can have a small amount of varieties. The plain one smells like honey if you use normal beeswax and I find it quite popular with customers. Other things to use that are natural are grated organic chocolate, cinnamon and some essential oils that are safe like peppermint, lemon, orange etc. But flavour oils are definitely more fun.
    I have wondered too who big companies use although they would have the money to spend on insurance than us little guys!
    Oh and I am still waiting for a response from the email I sent this morning. I am hoping things have changed since I first took out insurance and they just hadn't told me.
    Ava73
    Ava73


    Posts : 1
    Join date : 2013-01-31

    Cosmetic Insurance Empty Re: Cosmetic Insurance

    Post by Ava73 Thu Oct 10, 2013 10:44 am

    Hi guys! I was wondering if this thread is still active? I see no comments after 2011, would be awesome to gain some info on Insurance..

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